Hi there! 😊 When placing your order, please make sure to provide a phone number and double-check your email so we can reach you quickly if anything comes up. DismissSkip to content
For orders without a video, preparation usually takes 2–5 business days. For orders with a video, preparation usually takes 2–7 business days.
When will my packing video be posted on TikTok?
Videos are usually posted 2–7 days after your order is placed, and may come after your package has shipped. Thank you so much for your understanding!
How long does shipping take?
Orders are typically delivered within 7–20 business days, with an average of around 14 days. Delivery times may vary depending on your location and other uncontrollable factors. We appreciate your patience and understanding.
Why haven’t I received the automatic email after placing my order?
Make sure you entered the correct email and shipping address when placing your order. If that’s all correct, check if your inbox is full or if the email went to your spam folder. If you’ve checked everything and still haven’t received anything, please reach out to us — we’ll be happy to help and confirm your order. email: info@fluckygift.com
Notes
please double-check your shipping address. If you live in a building, don’t forget to include your floor and apartment or room number—this helps the courier find you without any trouble.