Due to the personalized nature of our products, all sales are final.

We do not accept returns or exchanges once an order has been placed, except in cases where the item arrives damaged or incorrect.

Damaged or Incorrect Items
If yo📦 Return & Refund Policy

Thank you for shopping with us! Please read our return and refund policy carefully before placing your order. While we strive to ensure every order is prepared with care and full attention, certain types of items and situations are subject to specific return rules.

❌ Returns and Refunds for Personal Preference

We generally do not accept returns or offer refunds simply because you changed your mind, expected a different style/color, or decided you no longer want an item after delivery. All purchases are considered final for reasons of personal preference.
If you receive items that are different from what you ordered due to a processing error on our part, please contact us immediately. 

🚚 Damaged or Lost Items

If your tracking shows that a package was delivered but you did not receive it, the responsibility is considered to pass to the carrier once the tracking marks it delivered. In those rare cases, please check with the carrier first and then contact us so we can discuss possible replacement options or refund if the item is returned to us. 

⌛ Order Cancellation Window

You may request an order cancellation within 30 minutes of placing your order. After this time window has passed, orders are processed and cannot be changed or cancelled.
For cancellations made within the allowed timeframe, a small processing fee of 5% may be deducted from your refund to cover transaction and handling costs. 

🏠 Incorrect Shipping Address

Customers are responsible for providing a complete and accurate delivery address at checkout. If you notice an error in your address soon after placing your order, contact us right away. We will help correct the information if the order has not yet shipped. However, we cannot be responsible for packages that fail to be delivered due to incorrect or incomplete addresses that were provided. 

📞 How to Contact Us

If you believe your order qualifies for a return due to damage, error, or exceptional circumstances, please contact our customer support team promptly with:

• Your order number
• A description of the issue
• Photos if applicable

We’ll review your request and respond as quickly as possible.

📌 Important Notes

This policy applies only to orders placed directly through our website. Items purchased through third parties are subject to the policies of those sellers.

Return shipping costs may apply and are typically the customer’s responsibility unless the return is due to an error on our part.

Refunds, if approved, will be issued to your original payment method and may take several business days to appear on your statement depending on your bank.